General Privacy Policy

The “data controllers” of the data processing, as described in this privacy policy, are:

Dr. med. Debbie Rauchenstein and Dr. med. Natalia Grüninger
Kopelli Klinik AG
Churerstrasse 54
8808 Pfäffikon SZ

kontakt@kopelli-klinik.ch
www.kopelli-klinik.ch

If you have any questions about the processing of your personal data or other data protection concerns, you can contact us using these contact details.

The collection and processing of your personal data are carried out in compliance with applicable data protection laws and requirements. Personal data is processed by the clinic for medical, administrative, and legal purposes. Furthermore, the medical practice disclaims any liability for the use of this website.

In addition, in accordance with applicable law and where appropriate, we may process personal data for the following purposes:

  • Provision and development of our products, services, and websites, apps, and other platforms on which we operate;
  • Communication with third parties and processing of their inquiries (e.g., applications, media inquiries);
  • Advertising and marketing (including the organization of events), provided you have not objected to the use of your data for this purpose.
  • Assertion of legal claims and defense in legal disputes and administrative proceedings;
  • Prevention and investigation of criminal offenses and other misconduct;
  • Ensuring our operations, including our IT, our websites, apps, and other applications;
  • Acquisition and disposal of business units, companies or parts of companies and other corporate transactions and the associated transfer of personal data, as well as measures for corporate governance and compliance with legal and regulatory obligations and internal company regulations.

Collection of general data and information

Each time the website is accessed, a series of general data and information is collected. This data and information is stored in the server’s log files. The following may be collected: (1) the browser types and versions used, (2) the operating system used by the accessing system, (3) the website from which an accessing system reaches our website (so-called referrer), (4) the sub-websites that are accessed on our website via an accessing system, (5) the date and time of an access to the website, (6) an Internet Protocol address (IP address), (7) the Internet service provider of the accessing system, and (8) other similar data and information that serve to avert danger in the event of attacks on our IT infrastructure.

This data and information are required to (1) correctly display the content of our website, (2) optimize the content of our website, (3) ensure the permanent functionality of our IT infrastructure and the technology of our website, and (4) provide the necessary information to law enforcement authorities in the event of a cyberattack.

Furthermore, our medical practice can statistically evaluate this data and information and also use it to increase the data security of its IT infrastructure.

Technical Data

When you visit our website, your user-specific data (e.g., IP address, web browser, operating system) and technical data (e.g., URLs of pages accessed, execution of a search query) are collected and evaluated anonymously.

The aforementioned data are collected and processed for purposes of system security and stability, error and performance analysis, and internal statistical purposes, and enable us to optimize our website.

When subscribing to our content or submitting a contact form/customer login, we process the data required to provide the desired service. Depending on the service, the following data may be processed: email address, first name, last name, salutation, full address, subject, and message.

Communication Data

If you contact us via the contact form, by email, telephone, letter, or other means of communication, we collect the data exchanged between you and us, including your contact details and the metadata of the communication. Such records may only be made and used in accordance with our internal policies and legal provisions.

Cookies and their Use

In some cases, we use “cookies” to tailor our offerings as precisely as possible to your needs. Cookies are small files that cannot perform actions on their own and are stored on your computer or mobile device when you visit or use one of our websites. Cookies store specific settings about your browser and data related to the exchange with the website via your browser. If a cookie is activated, an identification number can be assigned to it, which identifies your browser and enables the use of the information contained in the cookie.

By continuing to use our website and/or agreeing to this privacy policy, you consent to us storing cookies and thereby collecting, storing, and using personal usage data even after the browser session has ended (“permanent cookies”). You can object to this at any time by changing your browser’s default settings to reject (third-party) cookies. If you block cookies, it is possible that certain functions (such as language settings, shopping cart, ordering processes) may no longer be available to you.

Google Analytics and Similar Services

Our website uses Google Analytics, a web analytics service provided by Google. Information about the use of this website (including your IP address) may be transmitted to servers abroad and stored there in the case of Google Analytics. By using our website, you agree to the transfer of this data.

Social Media Plug-ins

Furthermore, we may use plug-ins from social networks such as Facebook, Twitter, YouTube, Pinterest, or Instagram on our website. This is visible to you (typically by the respective icons). We have configured these elements to be deactivated by default. If you activate them (by clicking), the operators of the respective social networks can record that you are on our website, from which page you are accessing, and can use this information for their own purposes. This processing of your personal data is the responsibility of the respective operator and takes place in accordance with their data protection regulations. We do not receive any information about you from the respective operators.

Links to Other Websites

This website may contain links to other providers. Our clinic has no influence on these websites, their content, and the privacy policies and regulations applicable there. We therefore disclaim any liability.

Your data, which includes personal data, will only be processed and stored for as long as is necessary to fulfill our contractual and legal obligations or the other purposes pursued with the processing, i.e., if applicable, for the duration of the entire business relationship and beyond due to legal retention obligations and documentation requirements. It is possible that personal data may be retained for the period during which claims can be asserted against our company and insofar as we are otherwise legally obliged to do so or if legitimate business interests require it (e.g., for evidentiary and documentation purposes).

We have taken appropriate technical and organizational security measures to protect your personal data from unauthorized access and misuse. These measures include modern, secure IT and network solutions.

We cannot guarantee the security of data transmission over the Internet. Particularly when transmitting data by email, there is a certain risk of third-party access.

In accordance with applicable law, you have the right to information, rectification, and erasure of your personal data, the right to restriction of processing or to object to our data processing, particularly for direct marketing purposes, profiling for direct marketing purposes, and other legitimate interests in processing, as well as the right to receive certain personal data for transmission to another controller (data portability). Please note, however, that we reserve the right to assert legal restrictions on our part, e.g., if we are obliged to retain or process certain data, have an overriding interest (insofar as we can invoke such interests), or require the data for asserting claims.

We have already informed you about the possibility of objecting to/withdrawing consent at any time. Please also note that the exercise of these rights may conflict with your contractual obligations and may entail consequences such as premature termination of the contract and may incur costs.

In general, the exercise of these rights requires that you can prove your identity (e.g., by a copy of identification documents if your identity is not otherwise apparent or cannot be verified otherwise). To assert these rights, please contact us using the details provided above.

We may amend this privacy policy at any time without prior notice. The current version published on our website applies. If the privacy policy is part of an agreement with you, we will notify you of any changes by email or other appropriate means.